GENERAL RETURNS POLICY

 

Before committing to any purchase, we recommend viewing our detailed size chart for each piece.  Please know that we have considered every aspect of each garment in order to produce the best quality whilst keeping sustainability in mind.

We ask that you consider your purchase in order for you to wear your items time and time again.  

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Our Returns Period is 14 days from delivery to your shipping address.

To return your item(s) you will need to apply for a Return Authorisation Number via email.

Once approved by email, you will be provided with a Return Authorisation Number and return address to send your item(s) back to us. 

We understand that whilst shopping online, you can't try your item(s) on. We are happy to offer an exchange or provide you with a Store Gift Voucher if you meet our returns policy.

Please consider your purchase as we do not refund for; change of mind, wrong decision, incorrect size or incorrect purchase.

For more information regarding Consumer Law and returns on change of mind purchases, please see our terms and conditions.

 

S A L E   I T E M S  

We do not provide exchanges or refunds on sale items. 

 

C R E D I T   N O T E S

Store credit notes are issued in the from of a Store Gift Voucher and are valid indefinitely from the date of issue.  Store credit notes will be to the value of your purchase, less the shipping fee involved.

Credit notes can be used for Sale Items.

Free shipping does not apply to Credit Notes, if you re-purchase another item with your Credit Note/Gift Voucher to the value of $350 AUD or over, you will need to pay for shipping. 

 

E X C H A N G E S

To exchange for your correct size, you must firstly apply for a Return Authorisation Number and email us here with your requested exchange item.

You will need to cover the expense of your return, but we will happily send out your exchanged item free of charge.